Privacy Policy

Stop&Shop.co.za respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect information such as your name, email address, phone number, delivery address, billing address, payment confirmation details, order details, and product personalisation details.

How We Use Your Information

We use your information to process orders, personalise products, arrange delivery, communicate with you, manage returns or customer support requests, prevent fraud, improve our store, and send marketing messages where you have opted in.

Payments

Payments are processed through secure third-party payment providers. We do not store your full card details.

Marketing

If you subscribe to marketing, we may send you promotions, product updates, and offers. You can unsubscribe at any time.

Sharing Information

We may share necessary information with couriers, suppliers, fulfilment partners, payment providers, and service providers who help us operate the store.

Data Protection

We take reasonable steps to protect your information, but no online system can be guaranteed to be completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information where applicable by contacting us.